Effective Date: January 2025
Welcome to Meouwow Smart Tag! Please read this Agreement carefully and in full before accepting it, and make sure you fully understand its terms, in particular the clauses that limit or exclude liability, which are presented in bold or other prominent form for your attention. If you have any questions about the terms of this Agreement, please contact us.
Unless you have read and accepted all the terms of this Agreement and the related agreements and rules, you are not entitled to use the Service. Once you complete the registration process, or use the Service in any way, you shall be deemed to have read and agreed to be bound by the above agreements and rules.
If you breach any provision of this Agreement, we have the right to take measures at any time, at our sole discretion and based on the nature of your breach, including restricting, suspending or terminating the Service provided to you, and to pursue your related liability.
This Service Agreement (hereinafter referred to as the "Agreement") is entered into by and between you and 7box Technology Co., Ltd. (hereinafter referred to as "we", "us" or "our"). This Agreement includes but is not limited to the Meouwow Smart Tag Privacy Policy and other contents. In case of any changes, we will announce them on our website without separate notice. The amended agreements and rules become effective automatically upon publication and form part of this Agreement. If you do not agree with the amendments, please stop using our Service immediately; if you continue to use the Service, you shall be deemed to have no objection to the amended rules and to agree to comply with them.
1.1 Licensed Software: refers to the website (meouwow.com), client, WeChat Mini Program and other software carriers related to us, through which you use the Service.
1.2 Smart Tag: refers to a QR-code tag (SmartTag) that you purchase, activate and bind to the Service through us. Scanning the tag displays the pet/item profile and contact information you have configured.
1.3 Service: the smart tag registration, activation, management and scan-interaction services provided to you by us. You may use the Service on mobile devices through the Licensed Software.
1.4 Scanner: a person who scans the QR code of your Smart Tag using a phone camera, WeChat or other scanning tools.
We provide you with lifecycle management services for Smart Tags. Through our platform you can activate and bind tags, edit profiles, configure privacy settings and receive scan notifications in real time. The Service includes but is not limited to:
2.1 Tag activation and profile management: bind your pet or item and set profile information such as name, breed, photos and medical notes;
2.2 Scan to view: after a Scanner scans the tag QR code, they can view the profile content you have made public directly in their browser, without installing any application;
2.3 Location reporting and notification: after a Scanner taps "Share Location", we will notify you of the location information by email or other means to help you recover your pet or item quickly;
2.4 Private messaging: in privacy mode, a Scanner can send you a message through "Message Owner", which we deliver to you securely by email;
2.5 Privacy mode (Privacy Shield): you may choose Direct Contact mode (phone/email made public) or Hidden Number mode (Hit_TO_CALL, where contact details are hidden from Scanners and contact is only possible through private messaging);
2.6 Lost & Found: you may mark a tag as "Lost", and the profile will be listed on the Lost & Found board so others can help you search;
2.7 Remote management: you may update profiles, switch privacy modes and review scan history at any time through the management dashboard.
2.8 The above features and services may be optimized or modified according to changes in user needs or at the sole discretion of the service provider, and may be temporarily suspended for scheduled or unscheduled maintenance.
3.1 We grant you a right to use this product under the Licensed Software, and you may use the Service for personal, non-commercial purposes only.
3.2 You may not license, sell, lease, transfer, distribute or otherwise commercially exploit this product in any form.
3.3 Due to platform and terminal compatibility constraints, you may only use the Licensed Software on authorized system platforms and terminals. Scanning functionality relies on third-party capabilities of the terminal, such as the camera, WeChat and browsers. The scanning experience may vary across terminals, and we cannot guarantee full compatibility with every terminal.
3.4 We may change, upgrade or transfer the Licensed Software and its related features from time to time, and may add new features or services to the Licensed Software system. Where such new features or services have no separate agreement, you may still obtain the corresponding authorization under this Agreement.
3.5 You are responsible for the accuracy, reliability, completeness and legality of the data you input, and you should regularly back up your profile data and materials. You bear all risk of damage to or loss of such materials.
3.6 You should properly safeguard your account and password. If you discover any security risk to your account (including but not limited to password disclosure), you should notify us promptly and we will assist you in taking appropriate measures. Otherwise, all acts under your account are your responsibility and you shall bear all resulting liability.
3.7 The Smart Tag is a physical product. Please keep it safe and keep its QR code clean and scannable. You shall bear any loss caused by loss, damage, worn QR code or misappropriation of the tag by others.
4.1 You acknowledge that part of our Service may be based on software or services provided by third parties, including but not limited to: scanning capabilities of phone cameras and WeChat, map and reverse-geocoding services (such as Google Maps, Nominatim and BigDataCloud), IP-location services (such as ipapi.co) and email delivery services. These services are provided for your convenience and are used with the legal authorization of the relevant third party or under their terms of service.
4.2 This product contains some third-party information and services. We do not control and are not responsible for third-party information and services.
4.3 You understand that we cannot guarantee that the Licensed Software will permanently use or include such services, nor whether the same third-party software will continue to be used in the future. We may also use similar services from other third parties. Once such software or services are enabled, the provisions of this Clause shall apply accordingly.
5.1 You shall use the Licensed Software properly. The following behaviors violate the usage rules:
(a) publishing or sharing computer viruses, worms, malicious code, or software that intentionally damages or alters computer systems or data;
(b) collecting other users' information or data without authorization, such as email addresses or phone numbers, or using contact information obtained from scanning for marketing, harassment or similar purposes;
(c) maliciously or falsely reporting scan locations, or repeatedly or automatically triggering scan reports, thereby interfering with the normal use of tag owners or placing an undue burden on servers;
(d) impersonating a tag owner to claim or bind another person's Smart Tag, or attempting to access or tamper with another person's tag profiles or scan data;
(e) interfering with or damaging other users' use of this product, including but not limited to harassing or intimidating tag owners or Scanners;
(f) attempting to access the server data or communication data of this product without authorization.
5.2 You understand and agree that:
(a) we will determine whether you are suspected of violating the above usage rules, and may suspend, terminate or take other contractual measures against your license based on the determination;
(b) we may directly delete any information published while using the Licensed Software that is suspected of being illegal, infringing the lawful rights of others, or violating this Agreement.
You undertake not to use the Service for any illegal or improper activities, including but not limited to uploading, transmitting or sharing information containing any of the following:
6.1 content opposing the fundamental principles established by the Constitution;
6.2 content endangering national security, disclosing state secrets, subverting state power, or undermining national unity;
6.3 content harming national honor and interests;
6.4 content inciting ethnic hatred or discrimination, or undermining ethnic unity;
6.5 content undermining state religious policy, or promoting cults and feudal superstition;
6.6 content spreading rumors, disturbing social order, or undermining social stability;
6.7 content spreading obscenity, pornography, gambling, violence, murder, terror or incitement to crime;
6.8 content insulting or defaming others, or infringing the lawful rights of others;
6.9 content that is false, fraudulent, harmful, coercive, infringing on privacy, harassing, defamatory, vulgar, obscene or otherwise morally objectionable;
6.10 any other content restricted or prohibited by Chinese laws, regulations, rules and any other legally binding norms.
Protecting your personal information is important to us. We have published the Meouwow Smart Tag Privacy Policy, which sets out important disclosures on the collection, use, sharing, storage and protection of your information. We recommend that you read it in full. The following describes the data practices directly related to the Service:
7.1 The information we collect includes: your registration information (email address and encrypted password), tag profile information (pet/item name, photos, breed, medical notes, etc.), contact information you provide (phone number, email), location information reported by Scanners and scan logs (IP, city, latitude/longitude), etc.
7.2 Location information is collected only when a Scanner explicitly taps "Share Location", and is used solely to notify the tag owner; it is never displayed publicly.
7.3 Under privacy mode (Privacy Shield), your phone number, email and other contact details are not shown to Scanners. Scanners can only contact you through the "Message Owner" private message, which we deliver by email.
7.4 You may modify or delete your tag profiles at any time through the management dashboard. After you delete a tag or close your account, we will retain or delete the relevant data in accordance with the retention periods prescribed by laws and regulations.
7.5 We do not sell your personal information to any third party. We may share information only in the following circumstances: with your explicit consent, where necessary to provide the Service (e.g. email/location service providers), or where required by laws and regulations.
8.1 Except as expressly provided by laws and regulations, we will make every effort to ensure that the Licensed Software and the technology and information involved are secure, effective, accurate and reliable; however, subject to the limitations of current technology, we cannot guarantee this.
8.2 Location information reported by Scanners may deviate due to GPS permissions, IP-location accuracy, terminal differences and other factors. Such location information is for reference only, and we make no warranty as to its accuracy.
8.3 The tag is a physical item and may become ineffective due to loss, damage, worn QR code, misappropriation by others or other reasons. Whether a pet or item is ultimately recovered depends on many factors, and we make no commitment as to any recovery result.
8.4 You understand that we cannot be liable for your direct or indirect losses caused by force majeure or third-party causes.
8.5 You shall bear personal injury or incidental, indirect damages caused by or related to any of the following circumstances:
(a) unauthorized use of the Licensed Software or alteration of your data by third parties;
(b) fees and losses arising from acts performed with the Licensed Software;
(c) your misunderstanding of the Licensed Software;
(d) other losses related to the Licensed Software not caused by us.
8.6 You acknowledge that using our platform involves Internet services, which may be affected by instabilities in various links. The Service may be suspended, interrupted, delayed, restricted or unavailable due to inherent defects of the Internet and electronic communications, and events beyond the reasonable control of either party (including but not limited to fire, flood, terrorist attacks, plague, natural disasters, riots, terminal viruses, hacker attacks, network failures and terminal failures). You expressly assume the above risks.
9.1 You should understand that using our Service requires you to use the Licensed Software within the authorized scope, respect the intellectual property rights of the software and its content, use the software in accordance with the rules, and perform your obligations under this Agreement. If you materially breach this Agreement, we will terminate the license.
9.2 Your use of the software relies on supporting services provided by our affiliated companies. Any breach of the terms, agreements, rules or notices of us or our affiliated companies may prevent you from using the Licensed Software normally, and we may terminate the license or take restrictive measures on your license and other rights under our control as provided in the Agreement.
9.3 Once you breach this Agreement or other agreements signed with us, we may notify our affiliated companies and request them to take restrictive measures on your rights, including suspending or terminating part or all of the services provided to you.
9.4 Upon termination of this license, you shall stop using the Licensed Software and destroy all copies.
9.5 If you breach the provisions of this Agreement and cause losses to us or other users, you must bear full liability for compensation.
10.1 The validity, interpretation, modification, performance and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China.
10.2 Any dispute arising from or related to this Agreement may be resolved through friendly negotiation between you and us; if negotiation fails, either party may bring legal proceedings before a competent court.
10.3 If any provision of this Agreement is held to be invalid or unenforceable, the validity of the remaining provisions shall not be affected.
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